At Haulix, we respect the privacy of our customers. This Privacy Policy summarizes information that is gathered on the Haulix site and how that information is used. The information we collect is used in conjunction with the services we offer and is not sold to other organizations. It is necessary to share information between our staff and paying customers in order to investigate, prevent or take action regarding illegal leaking of music, suspected fraud or any violations of our Terms of Service. If at any time you have questions or concerns about our privacy practices, please contact us at privacy@haulix.com.
Information Storage and Usage
Data personally related to customers and their contacts that we store in our servers includes:
First and last name
Company they work or write for
Company’s address and Country
Company or publication’s web address
Phone number
IP address
Encrypted Passwords and Passcodes
When a paying customer in the "publicity" role creates an account with the intention of offering promotional media for consumption, we ask for information such as name, company, email address, billing address, credit card information and time zone. Haulix uses collected information to offer our services, billing, authentication and authorization. We do not store credit card information in our servers. Credit card information is stored in our payment gateway service and used to charge monthly subscription fees. The company address and email address are used in our payroll system for the purpose of sending monthly invoices. Customers can access their company profile and update address and credit card information any time from within their private Haulix account. The use of personal data is limited to charging subscription payments and sending invoices. We do not share or allow access to personal data with any other third-party services.
A customer in the "media contact" role or someone who will consume promotional media through the system, will get asked for their name, email address, phone number, country and website address. We collect this information on behalf of our paying customers so that they can send out email invitations for free promotional music. Media contact information is not shared with any third party services. Music files streamed or downloaded through Haulix may or may not contain small bits of data that link to a media contact. That data (watermarks) is strictly limited to be used in conjunction with other personal data listed above to trace leaked music files back to the respective media contact. Media contacts have the right to unsubscribe from our customers’ contact lists any time by clicking an unsubscribe link in an email invitation. All “publicity” and “media contact” roles have the right to contact us directly at any time to request a copy of the data we have stored relating to them, or to request that we delete their data and remove them from our system.
All data related inquiries can get sent to privacy@haulix.com or mail at:
Haulix, LLC
14033 Commerce Ave NE #300 - #329
Prior Lake, MN 55372
Cookies
Cookies are a small amount of data that we insert into your computer that we use on a session basis to uniquely identify you. Cookies are required to use the Haulix system.